Meet the Team – Elevate Talent

Meet The Team!

Your people are the key asset in your business

The people behind Elevate webinars, all doing what they do brilliantly to help deliver exceptional leadership training.

Jacqueline Frost - CEO & Founder

Jacqueline has 30+ years of investment banking and entrepreneurial experience. In her time in banking, she ran the Derivative Sales group as well as serving on the Executive Committee.

In 2009, given this experience of demanding roles in high pressured environments, she began coaching and mentoring senior executives, sharing practical strategies for success. It became apparent that if talented individuals had access to learn these skills and insights earlier in their careers, it would significantly enhance their ability to lead, contribute, and be heard—while also positively impacting other areas of their lives.

This raised an important question: how could these tools be shared more widely across organisations, industries, and geographies to support the next generation of leaders?

The answer was Elevate. Founded in 2016, the programme has since supported over 12,000 participants in developing their leadership capability.

She is a mother of two — one just starting their career and the other enjoying post-university backpacking. She is a keen traveller, recently adding Namibia and Costa Rica to her list of countries visited. Outside of work, she enjoys Pilates, skiing and quiet weekends reading.

Amanda Slack - Operations Manager

Amanda is Elevate Talent’s Operations Manager. Amanda brings a bit of stardust to Elevate, having worked as a PA in the Music Industry for 20 years, becoming a document specialist, providing IT support and creative genius in a boutique music law firm, where she worked with lawyers supporting many music celebrities.

She is a self-confessed tech geek with a passion for automation, integration and problem solving. Today she provides operations implementation, full business automation management, membership sites and all round tech support, predominantly to female lead coaching, training and education companies – which are just the tools needed to drive Elevate’s webinars!

Amanda has a continuous desire to build on her expertise, having taught herself web design while on maternity leave with her son in 2004; in the days when Dreamweaver was the best thing and WordPress didn’t exist! She set up her Online Business Mechanic venture in 2013, after having her daughter, to quit the rat race and spend more time closer to home.

She is a Mum of two rock star kids and a scruffy Cavapoo called Lemmy. In her spare time, she flips old furniture into unique designs, and can be frequently found at live music venues, theatre or walking the dog in the Chilterns.

Vicky Duran - Graphic Designer

Vicky has been a designer for over 20 years and loves the design process and the creativity it allows. Vicky has brought her experience and passion for what she does to Elevate; she is instrumental in raising our brand and engaging our members; from images, presentations and the handouts we offer members, to assist them with their learning journey.

When she is not creating visual delights for Elevate, she loves spending time with her family, going on long walks and reading, but not at the same time!

She is a mummy to two girls and one dog, which keeps her pretty busy and often offers moments of inspiration for great design ideas in the most unlikely places.

Meet the Trainers!

Gavin Scott - Customer Experience Expert

Gavin is a Customer Experience expert. He has been delivering inspirational and entertaining seminars and workshops since 2009. He has over 20 years’ experience working in fast paced market leading organisations, with key responsibilities ranging from managing tactical contact centre environments, to delivering forward thinking development interventions to all levels.

He loves telling stories! In fact, he tells that many stories that sometimes people think he is making them up! They’re all true though and really help to transfer the learning during the events that he delivers. He has become known with Elevate members for his range of great one liners or quotes and manages to throw at least 2 or 3 impromptu ones into each session he delivers for Elevate.

He’s a down to earth guy, a family man who loves spending time with and often talking about his wife, Amy and their three kids, Sam, Lulu and Maddie!!

https://gavinscott.me/

Kevin Hall - Business Coach, Facilitator, Trainer and Presenter

Kevin is a Business Coach, Facilitator, Trainer and Presenter and also by the look of this photo, thoughtful. Which makes perfect sense given he co-runs a seven figure training company!

He has known and worked with Jacqueline for 17 years and enjoys co-presenting the Elevate sessions, enormously.

He loves communication and helping small businesses create winning cultures. During a recent Elevate webinar, he shared that he has a Reflector personality, which resonated with so many of the attendees, and was a lightbulb moment for many on their own way of being.

Hobbies wise, he enjoys reading business and psychology books, especially those that apply sport. He plays golf, runs and loves competing in both. Recently he took up Stand Up Paddleboarding and appreciates it when he doesn’t fall in the water!

Nicky Perfect - The Communication Coach

With 30 years as a Metropolitan police officer and the last 10 years spent as a hostage and crisis negotiator for New Scotland Yard, Nicky has many stories to tell about the art of negotiation.

She has travelled the world teaching negotiation and working with Her Majesties Government on international operations (kidnap, crime in action and suicide intervention), and also had the privilege of talking to hundreds or people in crisis and sharing in their stories.

Nicky spent many years as the Director of Training (and was the first female director) of the National Hostage and Crisis Negotiation training unit in the UK. She was responsible for designing and training police officers across the UK and assessing their capability as negotiators, focusing on how to apply confident communication skills to difficult situations.

On retiring from the police Nicky purchased her local garage and converted the car showroom into a coffee shop and gym keeping the garage workshop, creating a community hub. She also works as a trainer and coach helping others communicate with confidence, be heard and have difficult conversations.

Over the years Nicky learned the skills and processes to create a system of building trust quickly in very difficult circumstances.

Her mission is to share those lessons she learnt as a negotiator to help others improve their communication /negotiation skills and ultimately their relationships in life and work.

Learn more about me and my work:

Click here for my Website

Click here for my podcast

Parul Patel - Developing culture and behaviours where lawyers can enjoy a great career-lifestyle

Parul became the EMEA sports marketing counsel for Nike at 28, which was not within the range of anticipated outcomes she had growing up, but it happened anyway.

Nearly 20 years later, she now channels her gregarious infectious energy into supporting lawyers and legal teams develop culture and behaviours that sets them up for a better version of success. Ditching exhaustion and reconnecting wellbeing, inclusivity and performance in a way that delivers better outcomes for all. She brings this expertise to Elevate – not just in the content shared with members in the monthly sessions but also to the team. In fact, she is one of an elite group of people who have managed to get Jacqueline to slow down, to get ahead!

She is the founder of Fuel+Move, host of Water+Air podcast sharing the ordinary that powers extraordinary and is the creator of a YouTube talk show, LiveLaughLaw. She serves as a non-executive director at Welsh Triathlon and board adviser to leadership development tech innovation company, CobaltIED.

She enjoys all kinds of sport from football to triathlon and loves hosting dining extravaganzas, as long as guests accept that dishes are a creation of imagination and intuition!

Founder Fuel+Move

Podcast Host of Water+Air

Creator and Host of Live Laugh Law talk show

Here's what some of our delegates had to say about their time with Elevate:

“I have learnt so many things and/or just get the awareness of attitudes and actions that I was doing without knowing about it…It is pragmatic, the format of 1h per month is very convenient and gives us time to think about the learnings and try to apply them.”

Delphine Baudouin, Manager, Product Panning - Volvo

"Something tangible that I can take away and apply immediately. Highly recommended for those who are serious about their career."

Jan Sinclair - IBM

"Your session has become the highlight of the month – I really enjoy every minute!"

Emma Lindoff - Volvo

"I must say I am loving the Elevate Webinars. Very practical. Very useful. Very applicable."

Joy Aboim – Cisco

"The online lessons are like a "stock cube", highly compressed, high-quality concentrate. If you work through the worksheets you get a full picture and understanding of the learning content."

Simone Weber - SKF

"This is by far the best leadership training I have taken! The content will follow me for the rest of my career."

Olivia Sesevic - Volvo

"I'm very impressed with this program - each webinar brings something new for me (both at work and in my private life). I write down a lot of your tips and I plan to use one of them on my first day in my new job - it is regarding the magic minute rule!"

Ewa Cybula - Volvo