Finding Your Epic Podcast: Episode 15 - Community

Welcome to the Finding Your EPIC podcast.

In this episode, host Jacqueline Frost talks to Heather Key, Chief Legal Counsel at Serco and Chair of the Army Families Federation

Heather discusses her 12-year journey of career development and community building. She highlights her transition from head of legal at her previous employer to achieving professional and personal goals, including non-executive roles and volunteer work. She emphasizes the importance of connecting diverse individuals to advance collective well-being across professional, church, and family spheres.

Heather also shares her experiences with Diversity and Inclusion (D&I) initiatives, from establishing women’s groups to contributing to inclusion hubs at Serco, underlining the significance of authenticity and collaboration. The conversation also covers the evolution of networking in a post-COVID-19 era, advocating for a curiosity-led approach to foster meaningful relationships and mutual growth. The concept of the “O-shaped lawyer” is introduced, promoting a holistic and empathetic approach to legal practice.
Heather Key leaves the audience with a quote by Helen Keller, “Alone, we can do so little; together, we can do so much,” encapsulating the essence of the conversation about the power of community and collective action in achieving greater impact.

To get in touch with Heather, find her here:


Stay tuned for future episodes of the Finding Your EPIC podcast


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