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Truly Effective Recognition_blog

Bridging the Gap: Recognising the Value of Appreciation in the Workplace

In the realm of job satisfaction and workplace contentment, there’s one element that reigns supreme – recognition and feeling valued. It’s a universal longing that transcends industries, positions, and cultures. Yet, despite its apparent importance, research shows that a significant number of employees leave their jobs because they don’t feel appreciated. What’s even more perplexing is that most managers claim to frequently express gratitude to their teams. So, where is the disconnect, and how can we bridge this gap?

Not All Thank Yous Are Created Equal

One common misconception is the belief that a quick ‘thank you’ email or a pat on the back is all it takes to make someone feel valued. Unfortunately, it’s not that simple. The one-size-fits-all approach rarely works. While it might resonate with a few individuals, the majority of people need more to truly feel appreciated. It’s essential to tailor your recognition to individual preferences and personalities.

The Golden Rule Fallacy

We’ve all heard the golden rule: “Treat others how you would like to be treated.” It sounds like a noble principle, but it may not always apply in the workplace. People have diverse personalities, needs, and expectations. Instead, we should follow the Platinum Rule: “Treat others the way they want to be treated.” Recognise and respect the differences in your team members, and you’ll find that appreciation becomes more effective.

Shifting From Top-Down to Teamwide Recognition

Traditional management structures often rely heavily on a top-down approach. Managers are expected to motivate and engage their teams. But real change happens when everyone in the team takes responsibility for recognising and appreciating each other’s efforts. Instead of asking, “How do I get others to be more accountable?” we should be asking, “How can I model the behaviour I want to see in others?” Leading by example and creating a culture of mutual appreciation fosters a stronger sense of teamwork.

Defining “Frequently”

When managers claim to offer gratitude “frequently,” it’s essential to define what that means. Is it once a week, once a month, or just occasionally when something significant happens? Moreover, recognition should not be limited to the end of a project or when things go well. Spontaneous acts of appreciation can have a more profound impact.


Recognising and appreciating the value of your colleagues and team members is not just a nice-to-have; it’s a critical factor in job satisfaction and employee retention. The gap can be bridged by understanding individual preferences, embracing diversity, and fostering a culture of mutual appreciation. In doing so, we can create workplaces where every team member feels valued, acknowledged, and motivated to give their best. Ultimately, closing this gap benefits both employees and organisations, leading to greater job satisfaction and long-term success.

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