Welcome to the Finding Your EPIC® podcast.

In this episode, host Jacqueline Frost talks to Nicky Perfect – otherwise known as The Communication Coach and former Hostage and Crisis Negotiator for the Metropolitan Police.

They discuss various topics, including: her journey through the police and the interaction that led to becoming a negotiator; why giving someone a “good listening to” is often the key to deeper understanding; and how to steer clear of “blame” language, and in doing so avoid ever greater problems.

To get in touch with Nicky, find her here:

LinkedIn: https://www.linkedin.com/in/nickyperfect-communicationcoach/

The Communication Coach: https://www.thecommunicationcoach.co.uk/

Stay tuned for future episodes of the Finding Your EPIC® podcast.

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